FAQ

All orders are processed and shipped within 1-3 business days after payment verification. Once shipped, estimated global delivery time is 6-12 business days. Business days exclude weekends and official public holidays.

Yes, we provide free worldwide standard shipping for all orders, with no minimum purchase requirement. No hidden shipping fees or surcharges are added at checkout for any global destination.

Once your order is shipped, shipping confirmation and tracking details will be available. For full tracking support or delivery updates, please reach out through the contact channels listed on our dedicated Contact Us page.

We offer a 60-day return window starting from the date of delivery. Returned items must be unused, undamaged, and in their original packaging to be eligible for a refund.

Approved refunds are processed within 5-10 business days after we receive and inspect the returned item. Additional time may be required for your bank or payment provider to post the refund to your original payment method.

Refunds are not issued for items returned outside the 60-day window, used/damaged/altered items, items missing original packaging, or orders with unresolved fraudulent payment disputes.

All product pricing, orders, payments, and refunds are processed exclusively in US Dollars. No other currency options are available for checkout or financial settlements.

We offer a 2-year limited warranty for all eyewear products, starting from the original delivery date. The warranty covers defects in original materials and workmanship under normal daily use.

The warranty does not cover normal wear and tear (such as minor scratches), accidental damage, misuse/abuse, unauthorized repairs, or damage from extreme conditions/chemical exposure.

All customer service inquiries, including order help, warranty claims, and accessibility support, can be submitted through the full contact details and support channels listed on our dedicated Contact Us page.

We are committed to digital accessibility for all users, with keyboard navigation, screen reader compatibility, and clear formatting. For accessibility support or feedback, please reach out via our Contact Us page.

All eyewear features advanced polarized lenses that block glare and 100% of harmful UVA/UVB rays, durable and ultra-lightweight frames for all-day comfort, and vibrant, glare-free color clarity for everyday use.